Frequently Asked Questions
Q: Why choose TSMG as your local commercial cleaning partner?
A: TSMG is a professional, detail‑oriented commercial cleaning team committed to consistent, high‑quality results. When you open your doors after a TSMG visit, everything is spotless, disinfected, and ready for business. We don’t cut corners—our trained crews follow proven checklists so you get excellent quality every time.
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Q: What certifications and licenses does TSMG have?
A: TSMG maintains the credentials and protections businesses expect:
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Licensed General Contractor, bringing construction‑level expertise to cleaning projects and post‑construction turnover
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Fully insured with both General Liability and Workers Compensation coverage (COIs available upon request)
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Bonded for your peace of mind
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Q: How do TSMG’s commercial cleaning services boost my business?
A: Cleanliness directly impacts health, morale, and productivity. A proactive cleaning program prevents dirt and germs from building up, protects your team, and keeps operations running smoothly. A pristine facility improves first impressions, strengthens your brand, and helps employees focus—positively affecting your bottom line.
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Q: Does TSMG offer deep commercial cleaning services?
A: Yes. We provide deep cleaning that thoroughly sanitizes high‑touch areas, restrooms, break rooms, floors, and behind‑furniture surfaces. It’s ideal for seasonal resets, pre‑inspection preparation, turnover, and remediation after construction.
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Q: Do you provide post‑construction cleaning?
A: Yes. Our post‑construction cleaning includes debris removal, HEPA vacuuming, dust containment, detailed surface wipe‑downs, sticker/film removal, interior glass cleaning, fixture polishing, and floor care—so spaces are move‑in ready.
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Q: Do you offer eco‑friendly or green cleaning services?
A: Yes. We offer green cleaning programs using effective, non‑toxic products and best practices that support healthier indoor air and sustainability goals.
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Q: What industries does TSMG serve?
A: We tailor programs for:
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Office & corporate spaces
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Retail & mixed‑use properties
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Medical & dental (non‑clinical common areas per client protocols)
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Schools & educational facilities
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Industrial & warehouse environments
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Multi‑family common areas & amenities
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Builders & general contractors (post‑construction)
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Q: What areas do you serve?
A: We serve the Atlanta metro and North Georgia, as well as Chattanooga, TN and surrounding areas. For larger or multi‑site engagements across the Southeast, contact us to discuss coverage.
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Q: What does your quality control process look like?
A: Our quality system includes:
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Customized scope & checklist built for each site
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Supervisor inspections and periodic client walk‑throughs
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Clear escalation paths for issues and corrective actions
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Documented safety and chemical handling protocols
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Q: How quickly can service start, and how often can you clean?
A: We typically begin new service within a few business days after a site walk‑through and scope approval. Frequencies include daily, multiple times per week, nightly, and event‑based schedules. Emergency or one‑time deep cleanings are available.
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Q: How can I get a free estimate for commercial cleaning services?
A: Call us at [Insert Number], email [Insert Email], or submit a request on [Insert Website]. We’ll schedule a walk‑through, confirm your scope, and provide a clear, written proposal.
